What is System Administration?

 

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Which is not a component of a KVM switch?KeyboardPrinterMonitorMouse

Who works in the background to make sure a company’s IT infrastructure is always working, and is constantly fighting to prevent IT disasters from happening?The janitorThe CEOThe system administrator (or sysadmin)The regional manager

What factors are most important when planning for disaster and recovery? Check all that apply.

Physically distant backup location

Correct

Well done! It’s super important to make sure that your company’s data is routinely backed up somewhere, preferably far away from its current location. If the entire facility is compromised, your data will still be safe.

Procure sturdy devices

Regular backups

Correct

Well done! Backups provide data redundancy in case of disaster. You can’t account for everything, but you can be prepared to recover from it.

Deleting old backups

As sysadmin, you will have to prioritize issues. Which of these issues would be a top priority?A user's computer keeps crashing.A user has forgotten their password.A central printer is down.A server stopped providing service to 100 users.

As a sysadmin, you will find yourself doing business with a variety of third-party vendors. Which of these are likely to be rented or bought from a vendor? Check all that apply.

Fax machines

Correct

Great work! Fax machines are still alive and kicking at companies and they’re a big pain to deal with. Sysadmins could be responsible for requesting vendor service for those too.

Video or audio conferencing machines

Correct

Great work! Video or audio conferencing machines that need vendor service will probably need to be handled by the sysadmin too.

Printers

Correct

Great work! Sysadmins might be responsible for making sure printers are working, or if renting a commercial printer, they have to make sure that the vendor can be on-site to fix it.

Smartphones

What is NOT one of the main stages of the hardware lifecycle?MaintenanceProcurementDeploymentRecycling

Which of these terms describe a facility that stores hundreds, if not thousands, of servers?SSH serverWeb serverData centerKVM switch

Which of these are common responsibilities of systems administrators?Constantly troubleshoot problems, such as network issuesHelp users with issues, such as lost passwords and logon problemsWork in the background to make sure a company’s IT infrastructure is always workingAll of the above

An IT department uses a pre-used laptop out of their hardware inventory for a new user. Which stage of the hardware lifecycle does this scenario belong to?ProcurementDeploymentMaintenanceRetirement

When a machine is having issues, an IT Support Specialist has to file an RMA, or Return Merchandise Authorization form, with the vendor of the machine. Which stage of the hardware lifecycle does this scenario belong to?ProcurementDeploymentMaintenanceRetirement

The user can set their own computer hostname and username. Which stage of the hardware lifecycle does this scenario belong to?ProcurementDeploymentMaintenanceRetirement

A machine is having issues, so the user is responsible for getting the machine serviced. Which stage of the hardware lifecycle does this scenario belong to?ProcurementDeploymentMaintenanceRetirement